Joshua Bray
Complaints Manager
What I do at Yü Group
I am responsible for the running of the complaints team, dealing with ombudsman, EHU and escalated complaints within the tam.
Why Yü Group
Yü Group PLC is a fast growing company with a lot to offer. We encourage development and often promote from within. We’ve got ambitious plans for the future which means lots of exciting career progression opportunities.
Who am I?
I have been at Yu for 18 months, previous background working for E.on, OVO and British Gas with a wealth of industry knowledge.
Advice for prospective candidates
- Do your research, and dig a bit deeper into who we are as an organisation.
- Show enthusiasm, do you just want a job or do you want a career.
- If you're not shortlisted for a position, or unsuccessful at interview stage that doesn't mean we wouldn't want to hear from you again....don't give up!
- Be yourself! As much as possible, I would encourage you to be your genuine self—not the person you think would be right for the role.