Ismail Hanslod
Customer Service Team Leader
What I do at Yü Group
Empowering people to be the best they can be! Managing a team in the customer care department. Helping and assisting the agents to help provide our customers with the best quality service.
Why Yü Group
Yü Group PLC is a fast growing company with a lot to offer. We encourage development and often promote from within. We’ve got ambitious plans for the future which means lots of exciting career progression opportunities.
Who am I?
I have been with Yü Energy since October 2023 and have a background in Customer Success, Complaints, Change of Tenancy and leading a Team within the Energy Industry.
Advice for prospective candidates
- Do your research, and dig a bit deeper into who we are as an organisation.
- Show enthusiasm, do you just want a job or do you want a career.
- If you're not shortlisted for a position, or unsuccessful at interview stage that doesn't mean we wouldn't want to hear from you again....don't give up!
- Be yourself! As much as possible, I would encourage you to be your genuine self—not the person you think would be right for the role.