Joshua Medland
Intraday Revenue Protection team leader
What I do at Yü Group
I share coordinating responsibilities with another team leader for the intraday/revenue protection process.
Specifically, I am responsible for the field coordination with revenue protection & complex warrant cases, intercepting tamper/illegal reconnections, whilst ensuring the correct external parties are contacted to intercept and abate future recurrences of abstractions/energy theft. From ensuring the correct settlements are made, establishing reconnection terms, ensuring the safety of field workers and Yu energies property. I also handle criminal escalations when necessitated.
I am also responsible for training and delegation of revenue protection/warrant work for my team/new recruits.
Specifically, I am responsible for the field coordination with revenue protection & complex warrant cases, intercepting tamper/illegal reconnections, whilst ensuring the correct external parties are contacted to intercept and abate future recurrences of abstractions/energy theft. From ensuring the correct settlements are made, establishing reconnection terms, ensuring the safety of field workers and Yu energies property. I also handle criminal escalations when necessitated.
I am also responsible for training and delegation of revenue protection/warrant work for my team/new recruits.
Why Yü Group
Yü Group PLC is a fast growing company with a lot to offer. We encourage development and often promote from within. We’ve got ambitious plans for the future which means lots of exciting career progression opportunities.
Who am I?
I have been with YU group for three years, I have seven years of industry experience, across metering, debt, customer centric sectors, I have since developed specializing in the warrants/revenue protection process. Prior to this, I was a LD/Adult Nurse from this experience, I have adopted a person centered working practice, which is integral to the growing success of revenue protection/intraday, I adopt this approach to management, to better understand the person, ensuring the continued success and development of the department/team.
Advice for prospective candidates
- Do your research, and dig a bit deeper into who we are as an organisation.
- Show enthusiasm, do you just want a job or do you want a career.
- If you're not shortlisted for a position, or unsuccessful at interview stage that doesn't mean we wouldn't want to hear from you again....don't give up!
- Be yourself! As much as possible, I would encourage you to be your genuine self—not the person you think would be right for the role.